Job Description

Job Description

Job Description

Ready, set, go. Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Benefits Customer Service Representative at a premier client near Buffalo, NY. We’re here every step of the way to help you and your career be the best it can be.

Title: Benefits Customer Service Representative-Virtual/Remote

Location: Buffalo, NY- Must reside within 2 hours of Buffalo, NY

Pay Rate: $16.50 per hour for English Speaking; $17.25 per hour if fluent in Spanish (Pay Increase after 30 days)

Schedule: Weekdays only, no weekends (must be open to work between the hours of 8am - 7pm)

Why Join Us:
Join the Kelly® Professional & Industrial team for an exciting opportunity as a Virtual/Remote Benefits Customer Service Representative. Work from the comfort of your home with a premier client near Buffalo, NY. We support your career growth every step of the way.

What’s a typical day as a Benefits Customer Service Representative? You’ll be:
- Build rapport quickly and respond to plan participants with compassion via phone, email, and instant messaging.
- Customize your service approach to accommodate various communication styles and maintain professionalism during challenging interactions.
- Handle confidential information with utmost sensitivity and adhere to HIPAA and Data Privacy laws.
- Maintain accurate call and case notes in a professional manner.

This job might be an outstanding fit if you:
- High School Diploma or GED required.
- Previous experience in customer service preferred.
- Strong attention to detail, ability to multitask, and organize work effectively.
- Proficiency in Microsoft Office and ability to manage multiple computer windows simultaneously.
- Typing speed of at least 30 words per minute.
- Comfortable working in a virtual environment within a 2-hour radius of Buffalo, NY. Company Description

A career in motion is how you'll thrive and prosper. We work with tons of companies across the nation, and with our strong connections, we'll help take your career forward. At Kelly, we've been transforming ourselves for a while now - constantly striving to reach our full potential, so we can help you maximize yours. We'll help you find what's next.

Company Description

A career in motion is how you'll thrive and prosper. We work with tons of companies across the nation, and with our strong connections, we'll help take your career forward. At Kelly, we've been transforming ourselves for a while now - constantly striving to reach our full potential, so we can help you maximize yours. We'll help you find what's next.

Job Tags

Hourly pay, Work at office, Remote work, Weekday work,

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